Cozy beds and toasty heating, a personal safe, and lots of TV channels to choose from. They also have a tasty variety of food at the bar 🍔.

Favourable setting, friendly and welcoming staff.

Comfortable base for discovering Madrid. Comfy beds, a safe, a flat-screen TV with satellite channels and a coffee maker in the room. Located in 10 minutes' walk from Callao metro station.

Rooms were comfortable and wonderful!

Really enjoyed our rooms with a nice shower and comfortable bed. Central heating, a personal safe and multi-channel TV worked well...

The staff here were friendly and took care of any problems I had during my stay.

This place is centrally located, close to Plaza de Oriente.

This hotel is situated in the heart of the city, making it the perfect base for exploring all the attractions. The staff are super-friendly and always ready to assist with any queries or requests. The rooms are comfortable, with a nice shower and a very comfy bed. The highlight has to be the amazing terrace, offering breathtaking views of Gran Via - definitely a must-experience!

No major issues - everything was okay during my stay.

The location of this hotel is unbeatable! It is situated right on the main street, close to everything you need. The rooms may not be very spacious, but they are clean and perfect for a short stay. Another great feature is the rooftop on the 10th floor. Having breakfast with a stunning view is simply amazing!

There is no sign at street level to indicate the hotel's location, which can be a bit confusing. Also, the elevator could use some cleaning as it was quite dirty.

Great value for the money. Perfect location for Christmas shopping and attractions. The balcony had a magnificent view, and the room was super clean and comfortable.

The elevator was broken, and there was no clear indication as to where to find the entrance. Breakfast could have been better, and it was a bit noisy at night.

Located in the heart of the city with easy access to all attractions and services. the breathtaking view from the balcony will leave you in awe. Staff are friendly and welcoming. Clean and comfortable rooms with everything you need.

Some guests experienced noise from the Sky Terrace, but that may not be an issue for everyone.

This hotel is great value for money with attention to detail, and a fantastic location right in the heart of the city. The staff provides basic amenities with a nice shower and comfortable bed, and the amazing terrace looking over Gran Via in Sky bar is a real plus. Breakfast with views is a must-try!

All was just fine.

Great location, city center, close to attractions. Clean and well-maintained. Daily room cleaning, working AC. Good sleep quality. Nice shower, decent amenities. Stunning views from balcony. Value for money

Nothing all excellent

We loved our stay in this hotel. The location is unbeatable, right in the heart of this bustling city close to many theaters. The hotel facilities were amazing and very clean. The breakfast offered a good variety of options and the staff were friendly.

Can't fault the property in any way.

The hotel is located right in the city center, making it convenient to explore all the attractions. The staff was welcoming and provided excellent service. The rooms were clean and comfortable, with a nice shower and a comfortable bed. The highlight of our stay was the amazing terrace overlooking Gran Via. We enjoyed a delicious breakfast with stunning views in the Sky bar.

All was great.

I had a fantastic stay at Hostal Charlotte. The location was perfect, right in the heart of the city. The view from my room was breathtaking, and the cleanliness of the hotel was impressive. The breakfast selection was also top-notch, with a variety of delicious options to choose from. I highly recommend this hotel for a wonderful stay in Madrid.

incredible view, spotless & peaceful. exceeded expectations in every way. a perfect base to explore Madrid, better than previous stays. highly recommend for a few nights of bliss.

Limited coffee options.